DELIVERY SERVICES / LOST LUGGAGE DELIVERY
YOU’VE ARRIVED.
YOUR BAGS
SHOULD TOO.
When delayed luggage is located and ready for release, WCC can review a pickup and delivery request to your home, hotel, or another agreed destination.
AIRPORT PICKUPS / HOTEL DELIVERIES / HOME & BUSINESS DROPOFFS
01 / GET RECONNECTED
LESS TIME
BACK AT THE AIRPORT.
A delayed bag can interrupt a trip long after landing. Once it is ready for collection, let’s discuss the delivery so you can get on with your day.
01
AIRPORT BAGGAGE
PICKUPS
Share the airline, baggage-service office, collection hours, and release instructions. Once the bags are available and third-party collection is approved, we’ll review the pickup arrangements.
02
HOTEL &
RESIDENCE DELIVERY
Have your bags brought to an agreed home, hotel, or temporary address. Confirm the receiving contact and whether a front desk or concierge may accept them.
03
ONWARD
DELIVERY REQUESTS
Already at your next stop? Tell us where your luggage is being held and where you need it delivered. We’ll review the distance, timing, and handoff requirements.
02 / BEFORE WE PICK UP
LOCATED.
RELEASED.
READY TO GO.
CONFIRM THE BAG IS AVAILABLE
Ask the airline or holding location to confirm the bag’s exact location and collection hours. A tracking update alone may not mean it is ready to be handed over.
ARRANGE PICKUP AUTHORIZATION
Confirm that the airline or holding location permits third-party collection and ask what authorization or identification it requires. Share the instructions before scheduling.
CHOOSE THE RECEIVING CONTACT
Provide a reachable recipient and an accurate address. For hotels, confirm the guest name and front-desk acceptance arrangements directly with the property.
03 / HOW IT WORKS
FROM BAGGAGE OFFICE.
TO YOUR NEXT STOP.
01
TELL US WHERE IT IS.
Share the airline or holding location, number of bags, approximate size, destination, and requested timing. Let us know whether the bags are ready for release.
02
CONFIRM THE HANDOFF.
We’ll review availability, price, collection instructions, and recipient arrangements. Provide necessary release references through the agreed contact method; do not upload passport or ID copies to the general quote form.
03
RECEIVE YOUR LUGGAGE.
Keep the receiving contact available during the agreed window. Tell us about hotel desks, gated entrances, stairs, or access restrictions before delivery.
04 / SERVICE AREAS
WHEREVER YOU’RE
STAYING NEXT.
Core delivery routes throughout Los Angeles County, Orange County, and the Inland Empire.
For LAX, another airport, or a destination elsewhere in California, share the exact collection location and delivery address. Pickup access, route availability, and timing are confirmed for each request.
05 / COMMON QUESTIONS
LET’S GET
YOUR BAGS BACK.
Can WCC find my missing luggage?
No. Report missing or delayed baggage to your airline and work with its baggage team to locate it. WCC handles delivery inquiries once the luggage has been located and can be released.
Should I contact the airline before booking?
Yes. Check whether the airline is already arranging delivery, whether your bag is available for collection, and whether it permits third-party pickup. This helps avoid duplicate arrangements.
What information do you need?
Start with the collection location, airline or holding contact, number and size of bags, destination, and preferred timing. We’ll discuss any baggage reference and release authorization needed to arrange the pickup.
Can you deliver to my hotel or vacation rental?
We can review delivery to an agreed address. Confirm who may accept the bags, front-desk hours, and property access instructions. Do not assume a property will receive luggage without prior arrangements.
Can you deliver the bags the same day?
Ask us about your route and deadline. Same-day availability depends on baggage release, collection hours, route distance, and driver capacity. A delivery window must be confirmed before booking.
What if my bag is not ready when pickup is scheduled?
Tell us as soon as the airline or holding location reports a change. Waiting time, a return trip, or rescheduling may affect pricing and availability; those arrangements will need to be discussed.
Can you collect a bag containing restricted items?
Tell us about unusual contents, including batteries, liquids, or other items that may need special handling. Acceptance must be confirmed. Airline baggage acceptance does not automatically establish suitability for every ground delivery arrangement.
Does WCC handle airline compensation or baggage claims?
No. Airline reimbursement, missing-item reports, and baggage damage claims should be addressed with the airline or responsible provider. WCC’s delivery quote is a separate service unless another arrangement is expressly confirmed.
LET’S TALK DELIVERY
YOUR BAGS.
YOUR DESTINATION.
Tell us where your luggage is ready for collection and where you need it delivered.
213-510-2323 · 855-SHIP-WCC (855-744-7922)
info@westcoastcouriers.com